Privacy Policy
Last updated: April 22, 2026
1. Introduction
LocalFocal ("we," "us," or "our") operates the LocalFocal platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, mailing address, payment information, and profile details.
- Usage Data: Browser type, IP address, pages visited, time and date of visits, and referring URLs.
- Payment Information: Billing addresses, credit card information, and transaction history (processed securely through Stripe).
- Portfolio Data: Photos, videos, descriptions, and other content you upload to your profile.
- Communication Data: Messages, inquiries, and support communications.
3. Use of Your Information
We use the information we collect in the following ways:
- To facilitate transactions and process payments.
- To provide customer support and respond to inquiries.
- To personalize and improve your experience on our platform.
- To send transactional emails and notifications.
- To comply with legal obligations and enforce our Terms of Service.
- To analyze platform usage and improve our services.
- To prevent fraud and enhance security.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:
- Service Providers: To third-party vendors who assist us in operating our website and conducting business.
- Legal Requirements: When required by law or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Platform Functionality: Creatives' first names may be visible to clients for booking purposes. No last names or contact information will be made public.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences, but some features may not function properly if cookies are disabled.
7. Third-Party Links
Our platform may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing your information.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate data.
- Request deletion of your information.
- Opt-out of marketing communications.
To exercise these rights, please contact us at info@localfocal.pro.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last updated" date at the top of this page.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
LocalFocal
Email: info@localfocal.pro
